Resume

JILLIAN C. KUHN WARREN

Professional SkillsProfessional ExperienceEducation


OBJECTIVE:

Self-motivated marketing communications professional, specializing in brand strategy, web, and media. Reputation for clear and concise communication, strong interpersonal skills, and successful balance of multiple priorities. Happily employed but always looking for new, inspiring contacts and exciting freelance opportunities.



PROFESSIONAL SKILLS:

Strengths:
  • Problem-solving
  • Time management
  • Teamwork
  • Attention to detail
  • Writing & editing
  • Multi-tasking
  • Strategic planning
  • Leadership
  • Organization
  • Creativity
  • Grace under pressure
  • Quick learning

Technology:
  • Mac and PC systems
  • Microsoft Office
  • Google products
  • Project management tools: 37signals products (Basecamp, Campfire, Backpack), Microsoft Project, SharePoint, dotProject, Unfuddle
  • Google Analytics and related web marketing tools
  • Content management systems, including ExpressionEngine, WordPress, Drupal, NewfangledCMS, Radiant
  • HTML and basic CSS
  • Social media channels
  • GovDelivery email newsletter marketing software
  • Graphics editing and layouts: Adobe Creative Suite (Photoshop, Fireworks, InDesign, basic After Effects), Quark, various online design services
  • Non-linear video and audio editing: Final Cut Pro, Premiere Pro, Edius, Avid
  • Videography
  • Photography
  • DVD and CD production
  • Screen-sharing software, including Adobe Connect, GoToMeeting
  • Newsroom software: iNews, ENPS, Xnews, BitCentral, Encoda
  • Various research databases

Language:

  • Proficient in French. Participated in Penn-in-Tours 2004 summer study abroad.
  • Currently learning introductory Italian.



PROFESSIONAL EXPERIENCE:

NORTH CAROLINA ADMINISTRATIVE OFFICE OF THE COURTS – Raleigh, NC
February 2012 – Present
Digital Communications Project Manager

  • Second‐in‐command communications officer for 7,000‐employee state judicial branch; responsible for media relations, websites, branding, design, newsletters, publications, etc.
  • Manages all website projects, vendors, content ‐ including ongoing redesigns of intranet & internet
  • Oversees email newsletters; award-winning editor of N.C. Judicial Center employee newsletter
  • Manages recruitment, selection, and work assignments of temporary staff
  • Member of N.C. Association of Government Information Officers; State Emergency Response Team support staff; N.C. Judicial Center Safety, Employee Appreciation, Continuity of Operations committees
  • Attended industry conferences, events, trainings: Digital Marketing for Business Conference, NCAGIO Annual Seminar, Internet Summit 12, Office of State Personnel technology and web certifications
  • Former job title: Information and Communications Specialist (changed in May 2013)

FREELANCE
January 2009 – Present
Communications/Marketing Specialist

  • Consults on marketing, web, media initiatives – copywriting & editing; marketing strategy; website planning & execution; career & resume counseling; video, photo, graphic production; event planning & management
  • Single-handedly planned, created, and maintains JillianWarren.com

VIGET LABS – Durham, NC
April 2010 – February 2012
Web Project Manager

  • Managed all local projects (worth $1M+/year) in 15‐person office; up to 14 active clients at once
  • Led all facets of diverse web strategy, design, development projects, including resource and budget management, client relations, marketing, sales, user experience, content, production
  • Brought in $1M+ in business, enhanced client relationships through long-term engagement management
  • Go-to copywriter/editor for company communications; adjunct member of Marketing and Content teams
  • Contributed to web and marketing communities through networking events and industry conferences: WebContent2011 and PubCon Vegas 2010, including PubCon Search and Social Media Training

NEWFANGLED – Carrboro, NC
March 2009 – April 2010
Project Manager Assistant

  • Supervised creation of new websites, site rebuilds and upgrades, maintenance and strategy for 80+ client companies and marketing agencies
  • Trained consultant in SEO, analytics, marketing, usability, information architecture, content strategy, design, sales, social media, blogging, various CMS platforms

WNCN-TV NBC 17: Media General, Inc. – Raleigh, NC
April 2007 – January 2009
Promotions Writer/Producer

  • Built new position from ground up; single-handedly responsible for all daily newscast promotions and strategy
  • Primary newsroom brand advocate; spearheaded innovative rebrand of daily marketing format
  • Wrote, produced, edited at least 5 on-air promos and directed 2 live shoots daily

WHBQ-TV FOX 13: FOX Television Stations, Inc. – Memphis, TN
April 2006 – April 2007
Promotions Associate Producer

  • Produced on-air promotions, managed 24-hour on-air schedule, hosted station events

ADDITIONAL EXPERIENCE



EDUCATION:

UNIVERSITY OF PENNSYLVANIA, College of Arts and Sciences – Philadelphia, PA
Bachelor of Arts in Communication (Annenberg coursework), magna cum laude, December 2005

  • Minors: Cinema Studies, French
  • Honors: Dean’s List 2002-03, ‘03-04, ‘04-05
  • Activities: Penn Band, Undergraduate Communication Society, WQHS Student Radio, Phi Sigma Sigma (founding sister), The Daily Pennsylvanian newspaper, Music Performance & Composition Residential Program, Future Broadcast Pioneers of Philadelphia, Fanfare Honor Society of the Penn Band, Talking Film: Undergraduate Film Study Society, intramural sports, various political organizations
  • Alumni Involvement: Alumni Secondary School Committee/Alumni Interview Program, Penn Alumni Career Network, Regional Alumni Clubs, Penn Band Alumni, Penn Career Day

ELK GROVE HIGH SCHOOL – Elk Grove Village, IL
Graduated with Highest Honors, June 2002

  • Activities and Societies: Guardian student newspaper (Editor in Chief), Symphonic Band (First chair), Marching Band (Second-in-command, featured soloist), District Honor Band (First chair), Orchestra, Writing Tutor, National French Contest, National Honor Society, Cross-Country, Softball

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